Effective 5 September 2026
FirstAsk ("we", "us") aggregates publicly posted requests for services — websites, apps, marketing, data work and similar — from public forums, official procurement feeds and search results, qualifies them with automated systems, and matches them to the profile you configure. We index and link; we do not create, verify or endorse the underlying posts.
We surface publicly posted opportunities. We do not promise responses, meetings, deals, revenue, or any particular volume of leads. Match scores, budgets, urgency and legitimacy signals are estimates produced by automated systems and can be wrong.
Leads originate from public sources and are shared across subscribers. Other subscribers — and anyone else reading the same public post — may contact the same person. We show you how many subscribers have received a lead so you can decide whether to pursue it.
How, whether and when you contact a poster is entirely your decision and responsibility, including compliance with anti-spam and privacy law (CAN-SPAM, CASL, GDPR, PECR and their equivalents) and with the rules of the platform where the post appeared. Some platforms forbid off-platform contact; we flag this where we detect it, but you must check. We never contact posters on your behalf and we never email the people who post the leads.
Posts are written by third parties. We do not verify claims made in them, and we exclude nothing on the basis of accuracy alone. If a lead is a scam, is closed, or is otherwise wrong, flag it in the portal and we will review it. Contact details shown are exactly what the poster published; we never enrich them from third-party databases.
You must provide accurate information and keep your credentials secure. Seats are for named people within one organisation. Plan limits (profiles, verticals, seats, delivery timing, sources) are set out on the billing page and may change with notice; on a downgrade we deactivate what exceeds the new limits and never delete your data.
You may not resell, redistribute, scrape, or systematically export the feed except through the features we provide for your plan (CSV export, the API and outbound webhooks, within their stated rate limits). You may not use the service to harass posters, send unsolicited bulk messages, or build a contact database. We may suspend accounts that breach these terms.
Paid plans are billed in advance by Stripe, monthly or annually, plus applicable tax. You may cancel at any time from the billing portal; access continues until the end of the paid period. Full refund within 14 days of your first payment, no questions asked, by emailing support@firstask.ai. Pro-rated refunds after that are at our discretion. Chargebacks filed without first requesting a refund may lead to suspension pending review.
Our Privacy Policy explains what we collect and why. You can export your data and delete your account from account settings; deletion takes effect after a 30-day grace period.
We aim for high availability but the service is provided "as is"; sources change, break and disappear, and we may add, pause or remove sources at any time. We may change these terms with 30 days' notice by email.
To the fullest extent permitted by law, our total liability for any claim arising from the service is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect or consequential losses, including lost business from a lead that did not convert.
FirstAsk, FirstAsk, Hyderabad, India. support@firstask.ai.